Refund Policy

Yoitzi Refund Policy

We want Yoitzi purchases to feel clear before checkout. Please review product descriptions, apparel sizing, materials, shipping notes, and gift set details before placing an order.

Return requests

If you have an issue with an order, contact us as soon as possible through the Contact page. Include your order number, the item name, and a brief description of the issue.

Eligibility

Return eligibility may depend on item condition, product type, packaging, timing, and whether the item was final sale, customized, opened, used, or damaged after delivery.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us promptly with photos of the item, packaging, and order details so we can review the issue.

Refunds

Approved refunds are returned to the original payment method. Processing times may vary by payment provider.